Refund Policy
Case Eligibility
Vindarvind Hygine Products Pvt. Ltd. handles reports strictly for documented transit damage or certified fabrication errors. To ensure the purity of our health-grade equipment, we follow rigorous sterilization mandates. All return requests undergo expert scrutiny to maintain our pledge to medical safety.
Valid Cycle
You are required to submit any return or replacement request within a 7-day period following the delivery date. Any claims raised after this timeframe are ineligible. We urge prompt inspection of your order upon its arrival.
Equipment Protocol
Gear must be preserved in its original outer box, intact and completely unopened. Any tampering with security seals or evidence of use disqualifies the claim, following our strict protocols for sterile environments.
Starting a Claim
To begin the process, email a detailed report to info@vindarvind.com with your ID and photos of the issue. Our quality control team will analyze your data and deliver a final decision within a 48 to 72-hour work window.
Final Sale Items
Special clearance units, custom-made kits, and items with broken hygiene seals are permanent. These particular models are not eligible for a return or money back under any circumstance.
Payouts
Once our center confirms the product's integrity, we will notify you regarding your credit. Approved payouts are processed via your initial payment method and generally take about 7 to 10 business days to complete.
Support Lines
If you need more information about our technical guidelines, reach our help desk:
Email: info@vindarvind.com
Phone: +91 12345 67890
Address: Plot Number 98, Industrial Area Phase II, Chandigarh, 160002